Mine also stop working. Basically everybody has or will have same problem.

"Wayne Moses" wrote:
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> As of last Monday or so, my Ax stopped syncing with my laptop / Vista Home
> Premium. Up until that time it was working like a charm -- better than any
> version of ActiveSync. I installed nothing or changed nothing on the Axim.
> AAMOF, I did not even remove it from its cradle other than to soft-reset.
>
> The sync would fail with the message "Synchronization cannot be started because
> you are not able to log on to the network and access information. Restart
> your desktop computer and synchronize again. If the problem persists, contact
> your network administrator."
>
> I have restarted the laptop and the Axim many times and I have also re-installed
> the drivers. I have checked and WMDC and the WMDC Host Services are both
> running. The laptop and is up to date as is the Axim. I went to the WMDC
> Home page and ran through the troubleshooting option that was closes to my
> issue -- no joy.
>
> I am able to browse the Axim from the laptop and also browse the Internet
> from the Axim. So there is a viable connection via the USB cable and cradle.
> I can also access the Internet and the intranet in my house, so I have no
> clue what network this message is referring to.
>
> I deleted the partnership and re-established a new partnership and right
> off the bat the same message came up after the sync failed.
>
> I am using MS Office Professional 2003 on the laptop and Pocket Informant
> 2007 Rev.4 on the Axim.
>
> McAfee
> =====
>
> Now this bit of information might assist the diagnosis. Around the same time,
> McAfee downloaded an update and corrupted itself. Details of this SNAFU can
> be found in the Announcement here -- [url]http://ts.mcafeehelp.com/?siteID=1[/url]
>
> Well this led to various components of McAfee not working and despite my
> using their cleanup tool and patch, McAfee could not be repaired and after
> I uninstalled it I could not reinstall it.
>
> I have since installed Windows Live OneCare on a 90-day trial and that installed
> easily and is working perfectly. So much for McAfee.
>
> Firewall
> =====
>
> During the course of my many searches on the Internet I cam across suggestions
> that the firewall might be the issue. I thought of this also, but then figured
> the firewall would not allow browsing or a pass-through to the Internet as
> previously described.
>
> Still I have verified that I only have 1 firewall active -- the Windows Live
> OneCare firewall (Vista's firewall is turned off) -- and that firewall has
> been set up to explicitly allow ActiveSync and WMDC.
>
> Technical Support
> ==============
>
> I called MS Tech Support and their WMDC team only works M-F, and besides,
> the call might cost me since this sort of thing is supposed to be handled
> by the device (Axim) manufacturer (Dell). Dell's web page explicitly says
> that free support only extends to hardware-related issues and issues such
> as this woudl also cost me money. So I am left in the lurch except for (hopefully)
> the experts in these NGs.
>
> Services or a Registry Hack
> =====================
>
> I suspect that the solution lies somewhere in the enabling of a service or
> in hacking the registry. However I am not sure what this might be.
>
> If not too tired from reading this epistle, can anyone help?
>
> Regards,
> Wayne Moses
> Houston, Texas
>
>
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