Try this:
http://xphelpandsupport.mvps.org/how..._windows_i.htm

Also:
Common Windows Installer Problems
http://support.microsoft.com/?kbid=555175

JS

"Ken W" <KenW@discussions.microsoft.com> wrote in message
news:FDD56941-73E7-4C12-BDBE-C853E03C47F8@microsoft.com...
> As I tried to install programs, I'm getting an error that Windows
> installer
> is not working properly. I don't know much about this program, what it is
> or
> more importantly how to fix it. What should I do?