Hi Andre,
Thanks for the response so quickly. Unfortunately Moto Q's solution is to
go back to the Microsoft WMDC troubleshooting site. Vicious circle.

There's a lot of discussion on this topic. Maybe someone has a new idea.

Thanks again.


"Andre Da Costa[ActiveWin]" wrote:
[color=blue]
> Contact the support folks for the MotoQ
> --
> Andre
> Blog: [url]http://adacosta.spaces.live.com[/url]
> My Vista Quickstart Guide:
> [url]http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry[/url]
> "gwb" <gwb@discussions.microsoft.com> wrote in message
> news:1EF3B1B1-C886-4BDB-8E14-D018E03EA7BC@microsoft.com...[color=green]
> >I keep getting error message (Code: 0x85010014 - Activesync encountered a
> > problem on the desktop). I have installed latest WMDC and have tried all
> > suggestions in this discussion group I can find, but still fails. I can
> > find
> > no Activesync files to remove.
> >
> > Any suggestions? Thanks[/color]
>
>
>[/color]