| Re: Cut, Copy and Paste Problem Gets Screen Shot or Screen Capture Ins On Oct 27, 3:16 am, Puzzled Jeff
<PuzzledJ...@discussions.microsoft.com> wrote:
> I have two computers with this problem. I am running Windows XP Pro with
> Office XP Pro (Office 2002), Pentium 4 chip or higher, 1 gig(+) RAM. I have
> a Microsoft Trackball Explorer on one computer, and a Microsoft wireless
> optical mouse 5000.
>
> The problem with screen shots taking the place of my cut or copy and paste
> just started occurring.
>
> Most of the times that I try to copy and paste something I get a screen
> capture instead of the text that I want to either cut or copy and paste. I
> have tried all methods of copying and pasting including:
>
> Clipboard: always starts with screen capture
> Shortcuts: Ctrl-C and Ctrl-V
> Menu: Edit-Copy and Edit-Paste
> Mouse right click: copy and paste
>
> Almost everytime I get a screen capture instead of what I want to copy.
> Additionally, when I open the Windows XP clipbook viewer it shows a screen
> shot instead of the "text."
>
> This problem is independent of the Office applications and other programs
> too. Many times the computer is capturing screens even when I am not trying
> to copy something. When I open an Office program and the clipboard viewer I
> see it fill up with screen shots. When I clear the clipboard it automatically
> fills up again.
>
> I believe this to be a problem associated with Windows XP as the problem
> happens in notepad and IE.
>
> I have scanned the computer with AdAware, Spybot, and Symantec Antivirus and
> the problem persists.
>
> Does anybody have the same problem or a solution other than a clean
> re-install?
Restart the comp and start hitting the F8 key enter Windows advanced
options menu - Highlight safemode and hit enter.Check whether this
problem occurs in safemode.Also try this click START then RUN type
MSCONFIG hit enter frm the dialog click on startup tab - Disable all
start up items.Reboot the comp.Also uninstall all the newly installed
software.While performing above troubleshooting steps disconnect
external devices connected to the comp.Also backup important data If
necessary.If all the above steps fails create a new user account
accessing control panel USER ACCOUNTS.see whether this problem occurs
also in new user account. |