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Old 10-23-2007, 07:59 PM
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Re: installation Office Ultimate 2007 fails on Vista Ultimate system

Just experienced this on a new ASUS system with Vista Ultimate and a trial version of Office System 2007 preinstalled.

After removing the trial version I was unable to install my full version of Office Enterprise 2007. Same error message as you state here.

In my case, it was a service named "InCD Helper" (a part of Nero 7 Essentials) that caused the problem -

I stopped this service, and I was then able to start setup.exe without errors.

Check to see if your system has "Nero 7 Essentials" pre-installed, try to stop the "InCD Helper" service, and retry your installation.

Last edited by mailinator.com; 10-23-2007 at 08:02 PM..
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Old 10-23-2007, 07:59 PM