frsjr wrote:

> WHEN XP IS NOT WORKING CORRECTLY AND IT CAME WITH THE COMPUTER, IS
> THERE ANY WAY TO GET IT REINSTALLED WITHOUT GOING OUT AND BUYING A CD


Ouch! Please don't yell at us. We can hear you if you type normally, in
mixed case.

OEM vendors are required by their agreement with Microsoft to give you a
means of reinstalling, should it be necessary. They can do this in one of
three ways:

1. An OEM copy of Windows
2. A restore CD
3. A hidden partition on your drive, with restore information.

If you don't have 1 or 2, you should have 3, but you should contact your
vendor to find out.

Personally, I find both 2 and 3 unacceptable (especially 3; a hard drive
crash can leave you with nothing), and would never choose to buy a computer
that came with an operating system unless I got a complete generic
installation CD for that operating system.

--
Ken Blake - Microsoft MVP Windows: Shell/User
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