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Old 10-09-2007, 05:40 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: Error when closing IE7!

Thanks for starting your own thread, Bill!

Just in case...

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

Internet Explorer stops responding, stops working, or restarts:
http://support.microsoft.com/gp/pc_ie_intro

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


Bill wrote:
> McAfee is finding no probems on my system. So I ran the Trend Micro
> online scan, which also found no problems. Using the information from
> the support link below, I restored all IE7 advamced settings and reset
> all Internet settings. I've done quite a bit of testing since then
> and not had the error at closing. Hopefully the problem is fixed
> (fingers crossed)! Thanks!
>
> - Bill
>
> On Tue, 09 Oct 2007 12:50:33 -0400, Leonard Grey
> <Leonard@Grey.invalid> wrote:
>
>> Your McAfee software should have prevented any malicious changes from
>> occurring to your computer.
>>
>> "Internet Explorer stops responding, stops working, or restarts"
>> http://support.microsoft.com/gp/pc_ie_intro
>>
>> Since malicious software can be very hard to detect you typically need
>> to scan your system for malicious software with /several/ of the better
>> online scanners (Kaspersky, Eset, Trend Micro, Panda, Sophos, Symantec
>> etc.) If necessary, submit a HiJack This log to one of the expert web
>> sites that analyze these logs.
>>
>> Issues with Internet Explorer can also be caused by the use of so-called
>> registry cleaners, which often damage a computer, sometimes irreparably.
>> If you were using a registry cleaner and it has an undo function, try
>> undoing the changes that may have caused your problems to occur.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Bill wrote:
>>> When I close IE7 (by clicking on the X in the upper right corner) I
>>> get an error that says "Internet Explorer has stopped working,
>>> searching for a solution". This message stays on the screen for a few
>>> seconds, then the window closes and a new IE7 window opens. This new
>>> window can be closed normally. This error occurs almost every time I
>>> close IE7!
>>>
>>> My OS is Vista Home Premium, the OS and IE7 are current with Windows
>>> updates. I believe this problem started either when I ran a windows
>>> update OR when I accidentally landed on a crack page. McAfee warned
>>> me the page was bogus, but possibly too late. FWIW though, my default
>>> home page (About:Blank) still works OK.
>>>
>>> Can anyone help?
>>>
>>> Thanks, Bill

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Old 10-09-2007, 05:40 PM