Thai Berry,

Thank you for your reply. I've seen other posts with the same
troubleshooting steps, and I've had no luck. I tried all of your suggested
steps below and still have the same issue.

Any other suggestions?


"Thai Berry (U.S.)" wrote:
[color=blue]
> seems to me that some explorer extension is causing the problem
>
> go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
> to disable temporarily all non microsoft shell extensions that load up
> with windows explorer. See if it fixes the situation.
>
> You do that by right clicking on the pink ones and selecting disable.
>
> Then with the trial and error method start enabling them one by one again
> try to pinpoint which one is causing the problem and keep it disabled..
>
> you might also want to scan for spyware using the built windows defender and
> "spybot search & destroy " and "adaware"
> that you can download from [url]www.download.com[/url] if you search for those 2 names.
>
> ALSO try disabling your antivirus and see if this does anything
>
> ALSO go to START and type MSCONFIG press enter, from the startup tab
> remove anything you might not really need.
>
> tell me if this helps
>
>
> "Lynx" <Lynx@discussions.microsoft.com> wrote in message
> news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=green]
> > All of the sudden Windows Explorer keeps crashing every time I close it. I
> > have walked thru some of the other suggestions listed in the groups,
> > without
> > any positive outcome. This issue does seem to go away when I'm running in
> > safe mode.
> >
> > I'm running Windows Vista Business. Thank you any help in advance.
> >
> > Here is my event log information:
> >
> > Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> > 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
> > 0x00000000,
> > exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
> > application start time 0x01c8077e03d56bed.
> >
> > - <System>
> > <Provider Name="Application Error" />
> > <EventID Qualifiers="0">1000</EventID>
> > <Level>2</Level>
> > <Task>100</Task>
> > <Keywords>0x80000000000000</Keywords>
> > <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
> > <EventRecordID>17286</EventRecordID>
> > <Channel>Application</Channel>
> > <Computer>stat7</Computer>
> > <Security />
> > </System>
> > - <EventData>
> > <Data>Explorer.EXE</Data>
> > <Data>6.0.6000.16386</Data>
> > <Data>4549b091</Data>
> > <Data>unknown</Data>
> > <Data>0.0.0.0</Data>
> > <Data>00000000</Data>
> > <Data>c0000005</Data>
> > <Data>07a7ccd1</Data>
> > <Data>a14</Data>
> > <Data>01c8077e03d56bed</Data>
> > </EventData>[/color]
>
>
>[/color]