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Old 10-05-2007, 12:00 PM
Thai Berry \(U.S.\)
Newsgroup Contributor
 
Posts: n/a
Re: Windows Explorer has stopped working

seems to me that some explorer extension is causing the problem

go here [url]http://www.nirsoft.net/utils/shexview.html[/url] and use that app
to disable temporarily all non microsoft shell extensions that load up
with windows explorer. See if it fixes the situation.

You do that by right clicking on the pink ones and selecting disable.

Then with the trial and error method start enabling them one by one again
try to pinpoint which one is causing the problem and keep it disabled..

you might also want to scan for spyware using the built windows defender and
"spybot search & destroy " and "adaware"
that you can download from [url]www.download.com[/url] if you search for those 2 names.

ALSO try disabling your antivirus and see if this does anything

ALSO go to START and type MSCONFIG press enter, from the startup tab
remove anything you might not really need.

tell me if this helps


"Lynx" <Lynx@discussions.microsoft.com> wrote in message
news:010F1502-BEF8-4627-972D-E0F70AF9F938@microsoft.com...[color=blue]
> All of the sudden Windows Explorer keeps crashing every time I close it. I
> have walked thru some of the other suggestions listed in the groups,
> without
> any positive outcome. This issue does seem to go away when I'm running in
> safe mode.
>
> I'm running Windows Vista Business. Thank you any help in advance.
>
> Here is my event log information:
>
> Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
> 0x4549b091, faulting module unknown, version 0.0.0.0, time stamp
> 0x00000000,
> exception code 0xc0000005, fault offset 0x07a7ccd1, process id 0xa14,
> application start time 0x01c8077e03d56bed.
>
> - <System>
> <Provider Name="Application Error" />
> <EventID Qualifiers="0">1000</EventID>
> <Level>2</Level>
> <Task>100</Task>
> <Keywords>0x80000000000000</Keywords>
> <TimeCreated SystemTime="2007-10-05T18:32:23.000Z" />
> <EventRecordID>17286</EventRecordID>
> <Channel>Application</Channel>
> <Computer>stat7</Computer>
> <Security />
> </System>
> - <EventData>
> <Data>Explorer.EXE</Data>
> <Data>6.0.6000.16386</Data>
> <Data>4549b091</Data>
> <Data>unknown</Data>
> <Data>0.0.0.0</Data>
> <Data>00000000</Data>
> <Data>c0000005</Data>
> <Data>07a7ccd1</Data>
> <Data>a14</Data>
> <Data>01c8077e03d56bed</Data>
> </EventData>[/color]


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Old 10-05-2007, 12:00 PM