I have run the sc query for the services mentioned. I forgot to mention that
in the original post. Sorry about that... Anyways, the error came up the same
for both services "kernel drivers win32_exit_code - 2

Now I know plenty about services and administration as I am an Administrator
for the company I work for but that doesn't mean much nowadays. Nither
service is in the local machine, but I will ask the user what is happening
when the errors pop-up and go from there.

Thank you,
--
Horsepower


"John John" wrote:

> shawndiaz wrote:
>
> > It states that SSPORT and DgiVecp services failed to start because they are
> > not there. Why is it trying to start something that's not there? It has been
> > there since 6/12/07. What is using these services to make XP need to start
> > them?
>
> Information on these items is difficult to find. This is what I can find:
>
> http://www.runscanner.net/getprocess...port.sys&S1=GO
> http://www.runscanner.net/getmd5.asp...ess=ssport.sys
>
> http://www.runscanner.net/getprocess...Vecp.sys&S1=GO
> http://www.runscanner.net/getmd5.asp...ss=dgivecp.sys
>
> Maybe you have or had something from Samsung installed on your pc?
>
> If you cannot resolve the problem by finding and
> reinstalling/uninstalling the software responsible for the service go in
> the registry and set their start values to manual (3):
>
> The startup for those items is controlled at the REG_DWORD Start value in:
>
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\<ServiceName>
>
> Possible start values are: 0, 1, 2, 3, 4
>
> Boot 0x0
> System 0x1
> Automatic 0x2
> Manual 0x3
> Disabled 0x4
>
> If setting the service to manual doesn't fix things set them to disabled
> and see if things improve.
>
> John
>
>