Jack,

I didn't reinstall the 3 programs, but I went into Preferences for each
program and checked the box re: compatibility with XP, SP2. The computer
froze again several hours later.

I have run the memory diagnotics, and no problems were discovered. I've
scanned (routinely) for viruses/spyware, etc. I've run chkdsk, and no
problem were discovered.

I've looked at the Event Viewer and all it tells me is that on a number of
occasions, I've had various programs stop working. One application that pops
up a lot on the list is iexplorer.exe.

I now (within the last few days) have a problem with IE-7 lock ups, which I
didn't have before. I can do and "end program" in the Task Manager to get
out of that.

Maybe with this additional information, you folks out there who know much
more than I can suggest a few more things.

I think, though, that I'm going to just have to bit the bullet and reinstall
Vista back to the "factory setttings." If that doesn't work, I'll throw
Vista away and have XP Pro installed.

It's extremely frustrating that Microsoft puts out a new operating system
and then doesn't offer any free phone support to those w/ an OEM version.
And, of course, the computer manufacturer, Gateway, doesn't support the
operating system. At least there is this forum. Thanks to all.
--
ATG


"Jack" wrote:
[color=blue]
> ATG asked:
>
> "ATG" <ATG@discussions.microsoft.com> wrote in message
> news:2BE4CD02-872B-4DA7-BED0-A1896E61FC66@microsoft.com...
>[color=green]
> >
> > After hours and hours on the phone with Gateway, they say that I must
> > first
> > determine whether it is a software compatilbity issue. I have 3 programs
> > on
> > my computer that are not "vista ready." One is an older version of
> > Microsoft
> > Office 2002, WordPerfect 10, and Print Shop 12. Does anyone know whether
> > any
> > of these 3 programs are incompatible with Vista such that it would cause
> > freezing?
> > ATG[/color]
>
> Jack replied:
>
> I'm not an MVPS but here is information given to me by MVPS John Barnett
> that might help..
> He was a lifesaver... It worked for me on a couple of programs I couldn't
> install.. You
> might have to uninstall the program and then reinstall using the information
> that he gave me.
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Run in compatibility mode:
>
> To install the software in compatibility mode right click the
> setup.exe file for the software application and select Properties.
> From the Properties window Click the compatibility tab. In the
> compatibility window look for the 'compatibility mode' section and
> click on the box next to the optiuon 'run this program in
> compatibility mode for:' Choose Windows XP SP2 then click the OK
> button. The installation should then start.
>
> Run As Administrator:
>
> If compatibility mode doesn't work the, again Right Click on the
> software application's setup exe file and, from the drop down menu,
> select Run As Administrator. Again the software should start to
> install.
>
> Good luck!!
>
>[/color]