| Re: Vista Ultimate + Software Compatibility + Random Freeze Ups i have print shop and office 97 and i don't have any problem with those two
now i don't know about your office but it should help you to narrow the
field
--
Jonathan Perreault
Forget Do Not Undermine Windows's Work,
Or It'll Undermine You As A User.
New Word Of Advice: Torture Windows (Any) Now
Before It Tortures You
"ATG" <ATG@discussions.microsoft.com> wrote in message
news:2BE4CD02-872B-4DA7-BED0-A1896E61FC66@microsoft.com...[color=blue]
>I have a 6 mo. old Gateway computer w/ Vista Ultimate (Model GM 5424). The
> computer has been freezing up (i.e., screen freezes, keyboard and mouse
> are
> nonresponsive, only recourse is to push power button) randomly from many
> months. In July I installed 2 additional gigs of ram (it came w/ 2 gigs
> already). When I did that, the once a month freeze ups occurred every
> day,
> several times a day. The new Ram had a different manufacturer than the
> original 2 gigs, but were otherwise identical. I took out new RAM sticks
> and
> returned them. Random freeze ups returned but did not occurr very often
> until last couple of weeks. Now the freeze ups occur once or twice a day.
>
> After hours and hours on the phone with Gateway, they say that I must
> first
> determine whether it is a software compatilbity issue. I have 3 programs
> on
> my computer that are not "vista ready." One is an older version of
> Microsoft
> Office 2002, WordPerfect 10, and Print Shop 12. Does anyone know whether
> any
> of these 3 programs are incompatible with Vista such that it would cause
> freezing?
>
> Other things I've notice. I, for some reason, have no system restore
> points
> older than 1 month. Also the System Reliabilty Monitor quit creating any
> System Stability Charts on June 16, 2007 (I've had the computer since
> March
> 3, 2007).
>
> Sorry for the long post, but I'd really like some help.
> --
> ATG[/color] |