ATG asked:

"ATG" <ATG@discussions.microsoft.com> wrote in message
news:2BE4CD02-872B-4DA7-BED0-A1896E61FC66@microsoft.com...
[color=blue]
>
> After hours and hours on the phone with Gateway, they say that I must
> first
> determine whether it is a software compatilbity issue. I have 3 programs
> on
> my computer that are not "vista ready." One is an older version of
> Microsoft
> Office 2002, WordPerfect 10, and Print Shop 12. Does anyone know whether
> any
> of these 3 programs are incompatible with Vista such that it would cause
> freezing?
> ATG[/color]

Jack replied:

I'm not an MVPS but here is information given to me by MVPS John Barnett
that might help..
He was a lifesaver... It worked for me on a couple of programs I couldn't
install.. You
might have to uninstall the program and then reinstall using the information
that he gave me.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Run in compatibility mode:

To install the software in compatibility mode right click the
setup.exe file for the software application and select Properties.
From the Properties window Click the compatibility tab. In the
compatibility window look for the 'compatibility mode' section and
click on the box next to the optiuon 'run this program in
compatibility mode for:' Choose Windows XP SP2 then click the OK
button. The installation should then start.

Run As Administrator:

If compatibility mode doesn't work the, again Right Click on the
software application's setup exe file and, from the drop down menu,
select Run As Administrator. Again the software should start to
install.

Good luck!!