I also visited the Averatec site recently and downloaded the new version of BIOS (1.3) for my Averatec C3500. I now have a huge problem that I need help with. It simply will not start up. When I push the on button, it starts up and then shuts down after +- 5 seconds. Can any one offer me any advice on how to overcome this? I believe I was running version 1.0 before.