Do you have your disks? Did you do a detect and repair?
Are you getting an error message?

If you have your disks, read this article and use the solution

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com

"mlaw5604" <mlaw5604@discussions.microsoft.com> wrote in message
news:A1EC04BE-50D8-4673-90C5-4AB000C46A2D@microsoft.com...
> Can't open the program any longer. Tried updates on Microsoft website but
> didn't change. Is there anything else I can try or do I have up upgrade?