I have a Sager with an AMD processor. I use System Mechanic Professional
(not Zone Alarm) and I have the same problem. I am using Vista Home Premium.
Could it be VHP? I also was configuring a new Dell for a friend who has ZA.
He got the same error message. He has VHP and an AMD processor.
"SteveB_0001" wrote:
> Hi Michele,
>
> A person in the developer's forum asked me if I used ZoneAlarm yesterday and
> this question lead me to the apparent solution...
>
> Do you use ZoneAlarm?
>
> My answer was YES I do...
>
> The person in the Vista Dev Forum told me he had had a similar problem as
> mine and had discovered that UNinstalling ZoneAlarm solved this problem... at
> least for four day in a row and counting...
>
> So I UNINSTALLED my v7.xx ZoneAlarm and found that my laptop was able to
> hibernate and sleep with no issues.... this solved my laptop problem... for
> two days in a row and counting...
>
> Here is a link to the other thread:
> http://forums.microsoft.com/MSDN/Sho...iteID=1&mode=1
>
> I am waiting to hear from ZoneAlarm (I opened an support request)... in the
> mean time I am using the MS Firewall...
>
> I hope this helps.
>
> Stephen
> ===================
>
> "Michele" wrote:
>
> > Hi Steve,
> >
> > I've been having the exact same frustrating issue since I bought my new Acer
> > laptop with Vista loaded on it. Its got to be Vista. Have you gotten a reply
> > to your question? Please let me know if you come up with a solution.
> >
> > Would I be crazy to uninstall Vista and load XP? :)
> >
> > Thanks much,
> > Michele
> >
> > "SteveB_0001" wrote:
> >
> > > I have a new HP Pavilion dv6200 CTO Notebook, and does not consistantly sleep
> > > or hibernate correctly. The Error message from Vista Business OS (32 bit) is:
> > >
> > > ----vvv--------------vvv-----------
> > > Windows has recovered from an unexpected shutdown
> > >
> > > Problem signature:
> > > Problem Event Name: BlueScreen
> > > OS Version: 6.0.6000.2.0.0.256.6
> > > Locale ID: 1033
> > >
> > > Additional information about the problem:
> > > BCCode: 9f
> > > BCP1: 00000003
> > > BCP2: 848A4030
> > > BCP3: 86847030
> > > BCP4: 85BD9C48
> > > OS Version: 6_0_6000
> > > Service Pack: 0_0
> > > Product: 256_1
> > >
> > > Files that help describe the problem:
> > > C:\Windows\Minidump\Mini072007-01.dmp
> > > C:\Users\business\AppData\Local\Temp\WER-166515-0.sysdata.xml
> > > C:\Users\business\AppData\Local\Temp\WERB1E0.tmp.v ersion.txt
> > > -------^^^^---^^^^^^^^^^-------------^^^-----------
> > >
> > > There is the option to click on a button to find a solution, but there is
> > > never a solution found.
> > >
> > > After reading the threads in this discussion group on this TOPIC (Windows
> > > has recovered from an unexpected shutdown), I tried what was suggested and
> > > disabled automatic reboot to hone in on the problem.
> > >
> > > Now I see that the issue is on SHUTDOWN.... It is failing to Shutdown
> > > correctly, and a blue screen pops up.... I received the following message:
> > >
> > > -------vvvvvvvv--------------------vvvv----------
> > > A problem has been detected and Windows has been shut down to prevent damage
> > > to your computer.
> > >
> > > DRIVER_POWER_STATE_FAILURE
> > >
> > > It this is the first time your've seen this Stop error screen, restart your
> > > computer. If this screen appears again, follow these stesps:
> > >
> > > Check to make sure any new hardware or software is properly installed. If
> > > this is a new installation, ask your hardware or software manufacturer for
> > > any windows updates you might need.
> > >
> > > If problems conintue, disable or remove any newly installed hardware or
> > > software. Disable BIOS memory options such as caching or shadowing, If you
> > > need to use safe Mode to remove or disable components, restart your computer,
> > > press F8 to select Advanced Startup Options, and then select Safe Mode.
> > >
> > > Technical information:
> > >
> > > ***STOP: 0x0000009F (0x00000003, 0x85066030, 0x86C163D0, 0x85259988)
> > >
> > >
> > > Collecting Data for crash dump ...
> > > Initializing disk for crash dump ...
> > > Beginning dump of physical memory.
> > > Dumping physical memory to disk: 100
> > > Physical memory dump complete.
> > > Contact your system admin or technical support for for further assistance.
> > > --------^^^^^------------------^^--------------
> > >
> > > So the issue appears to be with Shutdown, and explains why it has NOT
> > > shutdown correctly from the beginning....
> > >
> > > Anybody have any ideas about the cause and solution for this?
> > >