annie wrote:

"at first i want to give informations from the problem reports and
solutions
,but now the problem history for this is gone ...i am trying to
describe it
clearly.
this is not the first time but maybe only 3 times.i was watching videos
online and suddenly the bluescreen pop up, i only can see some words like :
windows need to shut down for saving your datas (stuff like that) and it
restarted .after restarted i recieve a messege from windows :a problem
cause
windows shut down unexpected ,windows trying to find a solution for the
problem....."

Annie, please do as I requested before and go to the link I gave you
that explains what details to include in a newsgroup post. No one can
help you unless you provide enough information because no one here can
see your computer.

If English is not your first language, then you may be more comfortable
posting in a newsgroup for your native language. I say that not to
offend you but to help you get answers you seek. Here is a list of all
the MS newsgroups:

[url]http://aumha.org/nntp.htm[/url]

If you want to stay with this newsgroup that's fine, but you really do
need to take the time to go to the link about making good posts first.
Here it is again for your convenience:

[url]http://www.dts-l.org/goodpost.htm[/url]



Malke
--
Elephant Boy Computers
[url]www.elephantboycomputers.com[/url]
"Don't Panic!"
MS-MVP Windows - Shell/User