Install all critical updates. Then...
1. Uninstall all Norton software via Add/Remove Programs.
2. Enable the Windows Firewall.
3. Run this removal tool:
http://service1.symantec.com/SUPPORT...05033108162039
4. Immediately install the 30-day free trial version of, e.g., NOD32* or
KAV7**
5. Manually update your new anti-virus application then run a full system
scan.
Do your problems persist now?
[Don't forget to subscribe to your new AV app before the free-trial period
runs out!]
*
www.eset.com/download/index.php
**
http://usa.kaspersky.com/trials/home.../anti-virus-7/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Moshpit wrote:
> My girlfriend just installed update KB937143 on her notebook, running
> Vista
> Home Basic. After installing the update IE7 would not open any web pages,
> it
> acted as if it was offline. Also there was a vertical yellow line
> appearing
> on her screen for a few seconds on computer startup. She uninstalled the
> update and everything was back to normal again. Just wondering why this is
> happening as she would prefer to have all the latest updates installed.