View Single Post
  #4 (permalink)  
Old 08-17-2007, 01:20 PM
PA Bear
Newsgroup Contributor
 
Posts: n/a
Re: IE v7 - not closed after installing "Update for Windows XP (KB

1. Install all critical updates.

Tip: Temporarily disable real-time protection by your anti-virus and/or
anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
to install the update(s).

2. If the behavior persists...

=> Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

=> Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

=> If you uninstall (a) IE7 (which automatically returns you to IE6), (b)
all toolbars and (c) all third-party Windows Themes (including Window
Blinds) and don't reinstall IE7, does this behavior persist?

Uninstalling IE7
http://www.ie-vista.com/kbase2.html

How to uninstall Internet Explorer 7:
http://support.microsoft.com/kb/927177

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

LPR_Coach wrote:
> My Windows version is Microsoft XP Professional
>
>> Windows version?
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>> --
>> Windows Update-specific newsgroup:
>> news://msnews.microsoft.com/microsof....windowsupdate
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>
>> LPR_Coach wrote:
>>> Hi All,
>>>
>>> I did install by Microsoft Update the "Update for Windows XP
>>> (KB927891)".
>>> After installing this update I got problems to close IE v7. The symptoms
>>> are
>>> that the IE screen starts to close (some contents disappear) but than
>>> hangs.
>>> I have to kill IE with the Windows Task Manager.
>>> At that time the "Windows Update Agent 3.0" was not available.
>>> So after uninstalling the "Update for Windows XP (KB927891)" the problem
>>> disappeared.
>>>
>>> At the moment "Windows Update Agent 3.0" was available, I installed both
>>> "Windows Update Agent 3.0" and "Update for Windows XP (KB927891)".
>>> However, the same problem returned to close IE v7. The symptoms are that
>>> the IE screen starts to close (some contents disappear) but than hangs.
>>> I have to kill IE with the Windows Task Manager.
>>>
>>> Does anybody else has the same problem?
>>>
>>> Microsoft update recommends to install those updates.
>>> So what should I do: uninstall them again or is there another way to fix
>>> this.


Reply With Quote

 
Old 08-17-2007, 01:20 PM