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Old 08-12-2007, 04:10 PM
Ed Hansberry, MS-MVP/Mobile Devices
Newsgroup Contributor
 
Posts: n/a
Re: Dell Axim X51v has stopped syncing with WMDC 6.1 running on Vista Home Premium

Wayne Moses <wayne.moses@comcast.net> wrote:

>Hello Ed Hansberry, MS-MVP/Mobile Devices,
>
>Thanks for the reply.
>
>E> If you can identify a specific day, you might want to do a system
>E> restore to before that day and see if that fixes it. It could be the
>E> McAfee issues below caused the problem and aren't easily fixed
>E> otherwise.
>
>I agree. However, I made another post on the vista.general newsgroup regarding
>the lack of acceptable history in the System Restore. Believe me -- that
>was my very first option. However when I checked a day after discovering
>the McAfee SNAFU, not only was there only a handful of restore points, but
>none were for before the day in question.
>
>In my post to the vista.general newsgroup I noted that XP has a calendar
>with many days to choose from and within each day sometimes several restore
>points. Not so with Vista. Then someone pointed out that there was a setting
>for showing restore points older than 5 days, but I must have missed that,
>and continue to miss that feature which does not exist on my laptop. When
>I installed OneCare, it wiped out even those useless restore points and started
>over.


Yeah, by default, it only shows the 5 most recent. if you don't
have the "Show restore points older than 5 days" option, they
don't exist. I think OneCare does wipe them out, sort of like a
service pack does.

>This is now going for the 5th day without synchronicity. This morning I noticed
>that on one occasion, after it said it failed (in the Sync Center) and the
>progress bar was all red, it suddenly changed to green and said that it was
>successful. Then it synced again and failed again. I tried disabling some
>content choices (Avantgo, Cash Organizer, Notes) and this had no effect.
>It is as if it _wants_ to sync but something is stopping it from completing
>the operation.


Got time? Call Microsoft. WMDC is their app, unlike ActiveSync
which they made you call the OEM of the handheld for. I think you
get 1 or 2 calls with Vista - though wouldn't swear to it. Start
at http://support.microsoft.com/gp/assistsupport and see where
you get. They have email and chat too - at least with Vista
ultimate. I think the ultimate solution is to totally remove WMDC
manually and reinstall. I don't know how to do that, but MS
should.
--
__________________________________________________ ________________________________
Ed Hansberry (Please do *NOT* email me. Post here for the benefit of all)
What is on my Pocket PC? http://www.ehansberry.com/
Microsoft MVP - Mobile Devices www.pocketpc.com
What is an MVP? - http://mvp.support.microsoft.com/
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Old 08-12-2007, 04:10 PM