Hi Ramesh

I have sorted out the pastel 2007 problem by reloading pervasive v8.6 and
this has now sorted out the printer problem. I still can't get into file
manager, but at least the computer is now functional.

Many thanks
--
Patricia


"Ramesh, MS-MVP" wrote:

> Try including the full path, such as:
>
> regsvr32 %windir%\system32\filemgmt.dll
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Patricia" <Patricia@discussions.microsoft.com> wrote in message news:C015B805-54A6-40D9-B8F0-FA3872EDAE98@microsoft.com...
> hi Ramesh
>
> I looked at some of the solutions and from Article ID : 324757
> Cannot get into services manager, but went and completed steps 2 to 11 but
> could not follow step 13 as cannot access “manage” I have deleted one of the
> printers and reloaded it, but it will still not print, it says that it is
> waiting for info from the printer.
>
> If I try to run the reg server it comes up with this error message
> LoadLibrary(“filemgmt.dll”) failed – the specified module could not be found
>
> I also cannot load pastel 2007 as it gives a run-time error message as it
> cannot find WBtr32.dll. Are these problems all related?
>
> Is it time to reload windows or is there some way I can run a repair
>
> thanks
> regards
>
>
> --
> Patricia
>
>
> "Ramesh, MS-MVP" wrote:
>
> > Hi Patricia,
> >
> > There are some Microsoft KBs that address the Spooler issue. Check:
> > http://www.google.com/search?q=Spool....microsoft.com
> >
> > >> snap-in failed to initialize.
> >
> > For the snap-in issue, try this:
> >
> > Click Start, Run and type:
> >
> > regsvr32 filemgmt.dll
> >
> > Press {ENTER}
> >
> > You should see the following output/message:
> >
> > "DllRegisterServer in filemgmt.dll succeeded."
> >
> > Click OK.
> >
> > See if you're able to launch Services MMC now.
> >
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > Windows® Troubleshooting http://www.winhelponline.com
> >
> >
> > "Patricia" <Patricia@discussions.microsoft.com> wrote in message news:7CBDEEEE-3286-4203-91DE-CE5483D612A2@microsoft.com...
> > hi Ramesh
> >
> > It accepted this instruction and all printers were back in printer folder,
> > but then 2 secs later came up with message Spooler Subsystem App has
> > encountered a problem and needs to close. We are sorry for the inconvenience.
> >
> > It will not allow any printing to occur and will not cancel any printing
> > jobs pending. And the printer folder again appears to be empty.
> >
> > If I go services.msc it gives the error message snap-in failed to
> > initialize. Name Services CLSID:{58221C66-EA27-11CF-ADCF-00AA00A80033}
> >
> > hope this explains it better
> > regards
> > --
> > Patricia
> >
> >
> > "Ramesh, MS-MVP" wrote:
> >
> > > Hi Patricia,
> > >
> > > You can start the Spooler service using the NET.. Command.
> > >
> > > Click Start, Run and type:
> > >
> > > cmd /k net start spooler
> > >
> > > Press {ENTER}
> > >
> > > >> gives an error message snap-in failed to initialise.
> > >
> > > Posting the exact error message and the GUID code would help.
> > >
> > > --
> > > Regards,
> > >
> > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> > > Windows® Troubleshooting http://www.winhelponline.com
> > >
> > >
> > > "Patricia" <Patricia@discussions.microsoft.com> wrote in message news:BB39ED77-E877-4B60-B3D7-8A00CE153BC5@microsoft.com...
> > > I am using XP pro. Yesterday it gave me a spooler problem when trying to
> > > print. I restarted the computer and it has now wiped out all the printers
> > > there.
> > >
> > > I cannot get into the services to see whether the spooler function needs to
> > > be restarted as it gives an error message snap-in failed to initialise.
> > >
> > > I wanted to restore and this function is just not there. In properties it
> > > has been turned on, but if I go to Accessories it doesn't show.
> > >
> > > I have been on the Help and Support, but the system restore wizard will not
> > > start.
> > >
> > > I would be grateful of any help.thanks
> > > --
> > > Patricia
> > >
> >
>