| Re: Dell Axim X51v has stopped syncing with WMDC 6.1 running on Vista Home Premium At 11 Aug 2007 22:23:10 +0000 Wayne Moses wrote:
[color=blue]
> Now this bit of information might assist the diagnosis. Around the
> same time, McAfee downloaded an update and corrupted itself. Details
> of this SNAFU can be found in the Announcement here --
> [url]http://ts.mcafeehelp.com/?siteID=1[/url]
>
> Well this led to various components of McAfee not working and despite
> my using their cleanup tool and patch, McAfee could not be repaired
> and after I uninstalled it I could not reinstall it.[/color]
Let me preface this with the information that I'm not a Vista/WMDC user,
so take any advice of mine with several grains of salt.
Having said that, I don't believe in coincidences- if this McAfee snafu
happened around the same time, it's extremely likely to be the culprit.
However...
[color=blue]
> I have since installed Windows Live OneCare on a 90-day trial and
> that installed easily and is working perfectly. So much for McAfee.[/color]
Are you sure about the timeline here- did the error start before or after
the OneCare install? Others have posted that they've had to manually
open the OneCare firewall to let WMDC work if OneCare was installed after
WMDC. So we probably need to figure out if the sync problem occured
before OneCare to place the blame on McAfee or OneCare.
If you did have the troublebefore, then McAfee might not be completely
uninstalled, and manually removing all McAfee references from the PC's
registry might be worth a try, followed by a reboot (insert all "dangers
of modifying your registry" disclaimers here.) The fact that McAfee
won't reinstall is a good indicator it's still messing up the works
somehow.
If you're positive the problem didn't crop up until after OneCare was
installed, you might try uninstalling/reinstalling WMDC so OneCare "sees"
it and allows you to let it through the firewall, or search the
microsoft.public.pocketpc.activesync NG for a post about the four WMDC
services to manually configure OneCall to let through. (There was a
thread about this maybe a month ago, IIRC.)
Best of luck- tracking down a sync problem is a b*tch, partially because
no one wants to reproduce your issue on their own PCs just in case! ;-)
--
"I don't need my cell phone to play video games or take pictures or double
as a Walkie-Talkie; I just need it to work. Thanks for all the bells and whistles,
but I could communicate better with ACTUAL bells and whistles."
-Bill Maher 9/25/2003 |