Hi Patricia,

There are some Microsoft KBs that address the Spooler issue. Check:
http://www.google.com/search?q=Spool....microsoft.com

>> snap-in failed to initialize.

For the snap-in issue, try this:

Click Start, Run and type:

regsvr32 filemgmt.dll

Press {ENTER}

You should see the following output/message:

"DllRegisterServer in filemgmt.dll succeeded."

Click OK.

See if you're able to launch Services MMC now.


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Patricia" <Patricia@discussions.microsoft.com> wrote in message news:7CBDEEEE-3286-4203-91DE-CE5483D612A2@microsoft.com...
hi Ramesh

It accepted this instruction and all printers were back in printer folder,
but then 2 secs later came up with message Spooler Subsystem App has
encountered a problem and needs to close. We are sorry for the inconvenience.

It will not allow any printing to occur and will not cancel any printing
jobs pending. And the printer folder again appears to be empty.

If I go services.msc it gives the error message snap-in failed to
initialize. Name Services CLSID:{58221C66-EA27-11CF-ADCF-00AA00A80033}

hope this explains it better
regards
--
Patricia


"Ramesh, MS-MVP" wrote:

> Hi Patricia,
>
> You can start the Spooler service using the NET.. Command.
>
> Click Start, Run and type:
>
> cmd /k net start spooler
>
> Press {ENTER}
>
> >> gives an error message snap-in failed to initialise.
>
> Posting the exact error message and the GUID code would help.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting http://www.winhelponline.com
>
>
> "Patricia" <Patricia@discussions.microsoft.com> wrote in message news:BB39ED77-E877-4B60-B3D7-8A00CE153BC5@microsoft.com...
> I am using XP pro. Yesterday it gave me a spooler problem when trying to
> print. I restarted the computer and it has now wiped out all the printers
> there.
>
> I cannot get into the services to see whether the spooler function needs to
> be restarted as it gives an error message snap-in failed to initialise.
>
> I wanted to restore and this function is just not there. In properties it
> has been turned on, but if I go to Accessories it doesn't show.
>
> I have been on the Help and Support, but the system restore wizard will not
> start.
>
> I would be grateful of any help.thanks
> --
> Patricia
>