I have a client who has this problem on a new workstation. It turned out to
be Microsoft Desktop Search that was causing the problem. I found a post on
another forum that documented the same problem with Google Desktop as well.

"Jocelyn Fiorello [MVP - Outlook]" wrote:

> My answer to Greg would apply to you too, since he doesn't have Communicator
> 2005 either.
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Tom P" wrote:
>
> > I get the "end program - wms idle" message every time I shut windows down. I
> > don not have communicator 2005 on my system. What else could be causing this
> > error message?
> >
> > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> >
> > > That article doesn't mention Contact Manager at all...it applies to
> > > Communicator 2005. When you shut down Outlook before shutting down Windows,
> > > go to the Task Manager and look at the list of processes (not applications)
> > > that are running. If OUTLOOK.EXE is still running, something else is keeping
> > > it open...most likely some kind of add-in. Try disabling your add-ins and
> > > reenable them one by one to see if one of them is the culprit. It could also
> > > be some other 3rd party program that interacts with Outlook in some way that
> > > is keeping Outlook open.
> > >
> > > --
> > > Jocelyn Fiorello
> > > MVP - Outlook
> > >
> > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > only to the newsgroup to preserve the message thread. ***
> > >
> > >
> > > "Greg Strong" wrote:
> > >
> > > > Hello All,
> > > >
> > > > How can I fix the "End program - WMS idle" message when shutting down
> > > > WinXP Pro?
> > > >
> > > > When I shut down WinXP Pro SP2 I receive the above message. Googling
> > > > I've found http://support.microsoft.com/kb/921113 however it appears to
> > > > apply to Contact Manager 2005. I do have the Contact Manager installed
> > > > with Office Professional 2003, so I'm not sure this applies. Any
> > > > ideals? TIA!
> > > >
> > > > --
> > > > Regards,
> > > >
> > > > Greg Strong
> > > >