Hi Patricia,

You can start the Spooler service using the NET.. Command.

Click Start, Run and type:

cmd /k net start spooler

Press {ENTER}

>> gives an error message snap-in failed to initialise.

Posting the exact error message and the GUID code would help.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"Patricia" <Patricia@discussions.microsoft.com> wrote in message news:BB39ED77-E877-4B60-B3D7-8A00CE153BC5@microsoft.com...
I am using XP pro. Yesterday it gave me a spooler problem when trying to
print. I restarted the computer and it has now wiped out all the printers
there.

I cannot get into the services to see whether the spooler function needs to
be restarted as it gives an error message snap-in failed to initialise.

I wanted to restore and this function is just not there. In properties it
has been turned on, but if I go to Accessories it doesn't show.

I have been on the Help and Support, but the system restore wizard will not
start.

I would be grateful of any help.thanks
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Patricia