That article doesn't mention Contact Manager at all...it applies to
Communicator 2005. When you shut down Outlook before shutting down Windows,
go to the Task Manager and look at the list of processes (not applications)
that are running. If OUTLOOK.EXE is still running, something else is keeping
it open...most likely some kind of add-in. Try disabling your add-ins and
reenable them one by one to see if one of them is the culprit. It could also
be some other 3rd party program that interacts with Outlook in some way that
is keeping Outlook open.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Greg Strong" wrote:

> Hello All,
>
> How can I fix the "End program - WMS idle" message when shutting down
> WinXP Pro?
>
> When I shut down WinXP Pro SP2 I receive the above message. Googling
> I've found http://support.microsoft.com/kb/921113 however it appears to
> apply to Contact Manager 2005. I do have the Contact Manager installed
> with Office Professional 2003, so I'm not sure this applies. Any
> ideals? TIA!
>
> --
> Regards,
>
> Greg Strong
>