Return retail products seller or Microsoft for a refund.
Easier if you live in North America:
[url]http://www.microsoft.com/mscorp/productrefund/refund.mspx[/url]

If it is OEM, contact the seller.

--
Jupiter Jones [MVP]
[url]http://www3.telus.net/dandemar[/url]
[url]http://www.dts-l.org[/url]


"Znac" <Znac@discussions.microsoft.com> wrote in message
news:9E422F27-C060-432D-BB14-56EEE3763354@microsoft.com...[color=blue]
>I had the same problem trying to install office 2007 on vista but
>also got an
> error 2203 message as well. Spent 5 hours on the phone with MS
> Product
> support and they could not fix. tried downloading a clean file, same
> problem,
> so issue was not the CD being damaged. Changed file extensions to
> .old, gave
> access to everyone to everything, still did not work. If you find an
> answer,
> MS would like toknow as well. They finally told me they would have
> to involve
> the Vista Product support team and call me back. It has been two
> days and
> still no answer. Now, All I want to know is HOW DO I GET MY MONEY
> BACK FOR
> THE SOFTWARE?[/color]