Your description is not enough to tell me if your problem is the same as one
that I had, but if it is, this link may help - it was posted by someone here
a few weeks ago when I lost my access to the experience index, and following
these instructions got it back.

http://www.winhelponline.com/articles/152/1/

R.


"JamesSouth" <Outthere@INC.com> wrote in message
news:e1jzLZzxHHA.4300@TK2MSFTNGP04.phx.gbl...
> My windows experience rating is not working and doesn't show anymore.
>
> How can I get it back again?