Hi Cynthia,

Have you read through this FAQ on removing and reinstalling Java?
[url]http://www.iwin.com/iwin/help/help.jsp?faq=technical&q=7[/url]

Also, they do not list Vista as a supported operating system, so you may
have to wait until they decide to support the programming changes.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
[url]http://mvp.support.microsoft.com/[/url]
Windows help - [url]www.rickrogers.org[/url]
My thoughts [url]http://rick-mvp.blogspot.com[/url]

"Cynthia" <Cynthia@discussions.microsoft.com> wrote in message
news:7BBAF9EF-9326-4574-AE5F-D35FF405197A@microsoft.com...[color=blue]
>I just bought this new Compaq about two weeks ago with Vista Home. I can't
> go into the Iwin rooms. I can go into the lobby but that is far as I get.
> Just acts like it is going to go into the room but it never does. I have
> tried numerous times to get Iwin to help but that was a joked. They kept
> referring me to their help section which didn't help. On this computer, I
> don't have the iwin application anywhere that I can find unless it is
> named
> something else. I supposedly needed that to make the program compatiable.
> I
> have tried turning off the firewall. Making Iwin a trusted site.
> Everything
> you can think of. Also I am on AOL which I know can cause problems.
> HELP!![/color]