"Catherine" <Catherine@discussions.microsoft.com> wrote in message
news:026BC5CA-6AE1-4840-BDB7-800B2C6746BC@microsoft.com...[color=blue]
> Frank, Thank you for your honest reply. How can I go about lodging a
> complaint to Microsoft?[/color]


I've been told that the only thing that counts toward getting things fixed
or changed is telephone support.
[url]http://support.microsoft.com/default.aspx?scid=fh;[/url][LN];CNTACTMS

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.