I went to the website and cannot find that option any where to download the
latest version or add another computer. Nothing seems to be working. Can
you provide a step by step please? Thanks so much. :)

Stephanie

"StephenB" wrote:
[color=blue]
> Stephanie <Stephanie@discussions.microsoft.com> wrote:
>[color=green]
> >I do have the 32 bit version of Vista but when I try to install the Live
> >OneCare it says "Windows Live OneCare requires Windows XP Service Pack 2"
> >What does this mean? That it won't work? Thanks for all the help again. :)[/color]
> Don't use the CD. Your CD is version 1.0 and the pre-install check will fail on
> Vista. Simply go to [url]http://onecare.live.com[/url] and download the latest version,
> 1.6, install and activate with the LiveID that your subscription was originally
> set up with.
> If you don't know the LiveID (Passport) you activated with originally, you'll
> need to contact support as you can't re-use the product key from your CD.
> -steve
> --
> Stephen Boots
> MVP Windows Live
> Windows Live OneCare Forum Moderator
> [email]sboots@mvps.org[/email]
>[/color]