Unfortunately I have done that several times and it still does not fix the
issue.

Is there any other option or solution to the problem?

"Linley Meslier" wrote:

> "The only thing that I can think of is if the phone was connected to
> the computer before or while ActiveSynce was downloaded."
>
> That maybe the problem. Try to remove AS on your Desktop, reboot and
> reinstall it. Connect your Smartphone and Sync.
>
> Linley Meslier
> Windows Mobile Training Specialist
> Pocket PC Mauritius
> Http://PocketpcMauritius.blogspot.com
>
>