Why would you want to use AO-HELL? I use to help clients with AO-HELL and
it caused nothing but problems and really is a layer on top of your OS to
guide you through their network. You can browse, but in their browser,
which is inferior to IE, Foxfire, Mozilla, etc.... Is there something that
you guys require to use AO-HELL?

With regular network connectivity, you can browse with IE, connect through
your DSL or router connections just fine without that layer that slows you
down.
Unless there is a compelling reason to stay with AO-HELL, I would dump it
faster than Cheap on a Suit.

Bill


"Frank" <Frank@discussions.microsoft.com> wrote in message
news:CE932C46-D52D-4BB8-A30E-D04A09DC2839@microsoft.com...[color=blue]
> We have a Dell laptop which came with Vista Premium Home installed at the
> factory. AOL VR was also installed by Dell at the factory.
>
> When logging onto AOL we do not get the welcome screen. We do get e-mail,
> but we cannot access any web sites either from the browser bar or via
> links
> that come in e-mail.
>
> By accessing the internet via Internet Explorer we are able to connect to
> web sites and we also have full access to AOL via Internet Explorer.
>
> In troubleshooting we contacted Dell and spent some hours working with
> their
> technical staff trying to determine if there was an issue with the
> computer.
> No problems were found. Dell suggested we contact AOL. We then tried to
> gain technical support from AOL, but were once again frustrated. Finally,
> we
> uninstalled AOL and then by going through Internet Explorer we downloaded
> the
> product again. We were still unable to get it to work.
>
> We have visited the Microsoft Download Center in search of an update or
> patch that would make the programs play well together. One download
> looked
> promising, but when we tried to download it to our computer we were
> rejected
> with a note saying that the update was not for our system.
>
> Does anyone out there know of this issue and have a solution? Thank you.
> --
> Frank[/color]