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Old 06-18-2007, 06:50 AM
Lanwench [MVP - Exchange]
Newsgroup Contributor
 
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Re: User profile erased erroneously !!! How get data back ???

Phil <Phil@discussions.microsoft.com> wrote:
> Hi,
>
> my sister has deleted a user profile on her daughetr's laptop under
> XP ( using config panel -> users -> delete user "daughter-name"). Now
> that was the only user on that pc except Windows own ones.
> But !! no one knows pasword for user Administrator ! So cannot log
> onto pc now.
> Is there a default one that she could try ?
>
> If no, how can she get back to that pc and gain access to the data ?
> As far as I know these data are not encrypted in any way by windows,
> but are almost surely stored in the c:\.....\daughter-name\....
> folders.
>
> Any help more than greatly appreciated ! I live in 250 km distance
> from her, so can only tele-help, so concise and clear instructions
> needed since she is absoluteley not computer litterate ( she only
> wanted to automatically log onto the computer !!!)
>
> TIA TIA for help !


In addition to the other replies -

If your sister was able to log in as herself, and remove another user
account/profile, your sister's account *is* an administrator on the system.
She can create a new account for you, while logged in as herself.

Depending on what options she chose when deleting the account, the data may
already be gone - in which case, she'll want to immediately stop using the
computer until she can get some data recovery software loaded up. She may
need some on-site help - I'd suggest she look for a good tech/consultant in
the area. But, as MVP Malke says, "....not your local BigBox Store
equivalent."


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Old 06-18-2007, 06:50 AM