Thread: Calling an MVP
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Old 06-17-2007, 08:40 PM
Daave
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Re: Calling an MVP

janet-m wrote:
> Hello
> I need help from an MVP. If you know the solution then it's great. If
> not then at least please give me an address where to go for a
> solution and here is my problem.
>
> I use XP PRO and I use the MS PAINT very much.
> I had to format the computer, reinstall windows and the rest, but
> MSPAINT which is part of windows refuses to install properly.
>
> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
> back on with the same problems. I repeated this experiment twice but
> it still goes on with the same problems.
>
> Where in the Microsoft system I can get help for MSPAINT?


What is the exact problem you are experiencing with MSPAINT? Please be
as specific as possible. If there are any error messages, post them in
their entirety.

Also, have you seen "How do I install / uninstall mspaint?" at:

http://www.computerhope.com/issues/ch000758.htm

And just out of curiosity, why do you feel you needed to format your
hard drive? Almost always, this is not necessary. And did you perform a
clean installation of Windows XP Pro? Here is an excellent page with
very detailed instructions:

http://www.michaelstevenstech.com/cleanxpinstall.html


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Old 06-17-2007, 08:40 PM