Unless the behavior's caused by restrictions put in place by some
security/anti-spyware application you have installed...
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm http://aumha.org/a/quickfix.htm http://aumha.net/viewtopic.php?t=5878 http://wiki.castlecops.com/Malware_R...:_Introduction http://mvps.org/winhelp2002/unwanted.htm http://inetexplorer.mvps.org/data/prevention.htm http://inetexplorer.mvps.org/tshoot.html http://www.mvps.org/sramesh2k/Malware_Defence.htm http://defendingyourmachine2.blogspot.com/ http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v1.99.1
(
http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
Mike51 wrote:
> Thanks for trying Alan. I've done everything you've suggested including
> googling for more "fixes" but can't even locate "internet options" via
> start/control panel ?
>
> When searching from both HKEYs, I get as far as Microsoft (after
> policies),
> but no Internet Explorer...also searched for NoBrowserOptions,
> Restrictions
> to no avail.
>
> I'm hoping that if I keep searching (my OCD acting up!) I'll find a way to
> resolve this. Meanwhile, I'm using Firefox, but I'm not a fan...yet!
>
> "Alan Edwards" wrote:
>
>> Use Regedit.exe and search for NoBrowserOptions and remove it.
>> It is most likely to be here (but not necessarily)
>> HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet
>> Explorer\Restrictions
>> If you are unfamiliar with Regedit, then ensure you know how to
>> restore your Registry in case of error and it is a good idea to export
>> any key before deleting.
>>
>> Check the startup (Start-Run-MSCONFIG-Startup tab) for any unknown
>> items if it is reset on reboot.
>>
>> If you use SpyBot's Immunize feature, then you can unlock in Tools-IE
>> Tweaks-"Lock IE Control Panel"
>>
>> Mike51 wrote:
>>> I'm on my son's laptop now, but on my desktop I wasn't able to type in
>>> forms or email but I COULD type in URL field. I thought it might be a
>>> setting in Internet Options, but when I tried to view, I get message,
>>> "This operation has been cancelled due to restrictions in effect on this
>>> computer. Contact system administrator.
>>>
>>> This is a home PC running XP Home and I.E. 7.0
>>>
>>> I've never had this happen and I would appreciate any help in resolving
>>> this ASAP....thank you in advance.