| Re: ntdll.dll fault
"Donaldo" <Donaldo@discussions.microsoft.com> wrote in message
news:349838AC-14F5-4864-9EA6-A9DB663964F0@microsoft.com...[color=blue]
> Michael, Thanks:
>
> Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
> 0x46296d48 faulting module ntdll.dll, version 6.0.6000.16386, time stamp
> 0x4549bdc9, exception code 0x0000374, fault offset 0x000af1c9. process id
> 0xcc0.application start time 1x01c7adce9227fd9e.
> Log Name: Application
> Source: Application Error Logged: 6/13/2007
> Event ID: 1000 Task Category: (100)
> Level: Error Keyboards: Classic
> User: N/A Computer: your-4dacd0ea75
> --
> Don
>
>
> "Michael Solomon" wrote:
>[color=green]
>>
>>
>> "Donaldo" <Donaldo@discussions.microsoft.com> wrote in message
>> news:A6F94B6E-C0C6-40BF-80FF-BA20C0BEE87A@microsoft.com...[color=darkred]
>> > In the Event Viewer, Faulting application iexplore.exe version
>> > 7.0.6000.16473
>> > faulting module ntdll.dll version 6.0.6000.16386, how can I fix this
>> > error.
>> > Thanks.
>> > --
>> > Don[/color]
>>
>> There should be more information than that, Event ID, source, etc.
>> You've
>> only posted the faulting application. We need the rest of that
>> information.
>> Please copy and paste it into a post for us to see.
>>
>> --
>> Michael Solomon
>> Backup is a PC user's best friend
>> DTS-L.Org: [url]http://www.dts-l.org/[/url]
>>[/color][/color]
Everything seems to be pointing back to Internet Explorer. You need to
check to see if this is being caused by an add-on. To do this you need to
open IE with no add-ons; All Programs\Accessories\System Tools\Internet
Explorer (no add-ons). If this stops the issue, you'll then need to
determine which add-on is the source.
Open Internet Options in Control Panel, go to the Programs Tab, click Manage
Add-ons, then disable add-ons one by one, running IE after each individual
item is disabled to see if it crashes with the same error. When it no
longer crashes, you'll know the previous item you selected was the source of
the issue and you can remove that add-on or keep it disabled.
--
Michael Solomon
Backup is a PC user's best friend
DTS-L.Org: [url]http://www.dts-l.org/[/url] |