Hi Christine:

If reinstalling the same software solved your problem, could it be that
your original installation of Internet Explorer had a problem?

---
Leonard Grey
Errare humanum est

ChrisRobt wrote:
> Okay, I uninstalled IE7, reinstalled it and now it works fine; I would think
> they'd get these bugs sorted out before foisting them on the unsuspecting
> public.
>
> Thanks for the help.
>
> Christine
>
> "Postilion" wrote:
>
>> On May 14, 7:58 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
>> wrote:
>>> "ChrisRobt" wrote:
>>>
>>>> "Postilion" wrote:
>>>>> On May 14, 12:55 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
>>>>> wrote:
>>>>>> Last week I "upgraded" IE7 and since then have been unable to access the
>>>>>> internet through IE7; after a couple hours on the phone with technical
>>>>>> support for my DSL provider and computer, we discovered the culprit was IE7.
>>>>>> I got a copy of Firefox from my husband and am now running that as my
>>>>>> browser. Is there any way to get IE7 running again, or should I just abandon
>>>>>> it and use Firefox?
>>>>>> Christine
>>>>>> ChrisR...********.com
>>>>> Hi,
>>>>> IE7 can be pretty weird. Upgrades frequently go wrong. Especailly if
>>>>> it took a very long time to complete. That can mean some files were
>>>>> corrupted in the process. You can go to add/remove programs and
>>>>> uninstall the upgrade and that will usually fix it. If the install
>>>>> actually completed successfully without corruption. You need to go in
>>>>> and reconfigure the home page, setup trusted sites etc. IE 7 has
>>>>> enhanced security features and will block many things unless you
>>>>> explicitly say you want to go here or there. Go to tools, options and
>>>>> check out the security tab. Good luck.
>>>> It did take a long time to complete; I went to bed and when I got up, it was
>>>> still "loading" so I turned it off and back on again. It did that again each
>>>> time I turned my computer off for a couple days and then no longer worked.
>>>> I'll try uninstalling if I can find the upgrade.
>>> Okay, I tried to uninstall the upgrade but got a message that an error had
>>> occurred and it could not be uninstalled (although I was given the option of
>>> removing its name from the list...now what?
>>>
>>> Christine
>>>
>>>
>>>
>>>
>>>
>>>> Christine- Hide quoted text -
>>> - Show quoted text -- Hide quoted text -
>>>
>>> - Show quoted text -
>> Yikes...as I mentioned IE7 can be problematic. There are two
>> approaches you can take. Download IE7 to your desktop and then try to
>> install it again. If it downloads completely and runs locally it has a
>> much better chance of working correctly or at least working to the
>> point where it will uninstall properly. The other approach is using a
>> restore point please follow this link for information on using restore
>> point. It frequently solves the problem in a hurry.
>>
>> http://www.microsoft.com/windowsxp/u...w_03may19.mspx
>>
>>
>>
>>