Okay, I uninstalled IE7, reinstalled it and now it works fine; I would think
they'd get these bugs sorted out before foisting them on the unsuspecting
public.
Thanks for the help.
Christine
"Postilion" wrote:
> On May 14, 7:58 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
> wrote:
> > "ChrisRobt" wrote:
> >
> > > "Postilion" wrote:
> >
> > > > On May 14, 12:55 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
> > > > wrote:
> > > > > Last week I "upgraded" IE7 and since then have been unable to access the
> > > > > internet through IE7; after a couple hours on the phone with technical
> > > > > support for my DSL provider and computer, we discovered the culprit was IE7.
> > > > > I got a copy of Firefox from my husband and am now running that as my
> > > > > browser. Is there any way to get IE7 running again, or should I just abandon
> > > > > it and use Firefox?
> >
> > > > > Christine
> > > > > ChrisR...********.com
> >
> > > > Hi,
> > > > IE7 can be pretty weird. Upgrades frequently go wrong. Especailly if
> > > > it took a very long time to complete. That can mean some files were
> > > > corrupted in the process. You can go to add/remove programs and
> > > > uninstall the upgrade and that will usually fix it. If the install
> > > > actually completed successfully without corruption. You need to go in
> > > > and reconfigure the home page, setup trusted sites etc. IE 7 has
> > > > enhanced security features and will block many things unless you
> > > > explicitly say you want to go here or there. Go to tools, options and
> > > > check out the security tab. Good luck.
> >
> > > It did take a long time to complete; I went to bed and when I got up, it was
> > > still "loading" so I turned it off and back on again. It did that again each
> > > time I turned my computer off for a couple days and then no longer worked.
> > > I'll try uninstalling if I can find the upgrade.
> >
> > Okay, I tried to uninstall the upgrade but got a message that an error had
> > occurred and it could not be uninstalled (although I was given the option of
> > removing its name from the list...now what?
> >
> > Christine
> >
> >
> >
> >
> >
> > > Christine- Hide quoted text -
> >
> > - Show quoted text -- Hide quoted text -
> >
> > - Show quoted text -
>
> Yikes...as I mentioned IE7 can be problematic. There are two
> approaches you can take. Download IE7 to your desktop and then try to
> install it again. If it downloads completely and runs locally it has a
> much better chance of working correctly or at least working to the
> point where it will uninstall properly. The other approach is using a
> restore point please follow this link for information on using restore
> point. It frequently solves the problem in a hurry.
>
> http://www.microsoft.com/windowsxp/u...w_03may19.mspx
>
>
>
>