On May 14, 7:58 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
wrote:
> "ChrisRobt" wrote:
>
> > "Postilion" wrote:
>
> > > On May 14, 12:55 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
> > > wrote:
> > > > Last week I "upgraded" IE7 and since then have been unable to access the
> > > > internet through IE7; after a couple hours on the phone with technical
> > > > support for my DSL provider and computer, we discovered the culprit was IE7.
> > > > I got a copy of Firefox from my husband and am now running that as my
> > > > browser. Is there any way to get IE7 running again, or should I just abandon
> > > > it and use Firefox?
>
> > > > Christine
> > > > ChrisR...********.com
>
> > > Hi,
> > > IE7 can be pretty weird. Upgrades frequently go wrong. Especailly if
> > > it took a very long time to complete. That can mean some files were
> > > corrupted in the process. You can go to add/remove programs and
> > > uninstall the upgrade and that will usually fix it. If the install
> > > actually completed successfully without corruption. You need to go in
> > > and reconfigure the home page, setup trusted sites etc. IE 7 has
> > > enhanced security features and will block many things unless you
> > > explicitly say you want to go here or there. Go to tools, options and
> > > check out the security tab. Good luck.
>
> > It did take a long time to complete; I went to bed and when I got up, it was
> > still "loading" so I turned it off and back on again. It did that again each
> > time I turned my computer off for a couple days and then no longer worked.
> > I'll try uninstalling if I can find the upgrade.
>
> Okay, I tried to uninstall the upgrade but got a message that an error had
> occurred and it could not be uninstalled (although I was given the option of
> removing its name from the list...now what?
>
> Christine
>
>
>
>
>
> > Christine- Hide quoted text -
>
> - Show quoted text -- Hide quoted text -
>
> - Show quoted text -
Yikes...as I mentioned IE7 can be problematic. There are two
approaches you can take. Download IE7 to your desktop and then try to
install it again. If it downloads completely and runs locally it has a
much better chance of working correctly or at least working to the
point where it will uninstall properly. The other approach is using a
restore point please follow this link for information on using restore
point. It frequently solves the problem in a hurry.
http://www.microsoft.com/windowsxp/u...w_03may19.mspx