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Old 05-14-2007, 08:10 PM
ChrisRobt
Newsgroup Contributor
 
Posts: n/a
Re: Cannot accesss internet after upgrade



"ChrisRobt" wrote:

>
>
> "Postilion" wrote:
>
> > On May 14, 12:55 pm, ChrisRobt <ChrisR...@discussions.microsoft.com>
> > wrote:
> > > Last week I "upgraded" IE7 and since then have been unable to access the
> > > internet through IE7; after a couple hours on the phone with technical
> > > support for my DSL provider and computer, we discovered the culprit was IE7.
> > > I got a copy of Firefox from my husband and am now running that as my
> > > browser. Is there any way to get IE7 running again, or should I just abandon
> > > it and use Firefox?
> > >
> > > Christine
> > > ChrisR...********.com

> >
> > Hi,
> > IE7 can be pretty weird. Upgrades frequently go wrong. Especailly if
> > it took a very long time to complete. That can mean some files were
> > corrupted in the process. You can go to add/remove programs and
> > uninstall the upgrade and that will usually fix it. If the install
> > actually completed successfully without corruption. You need to go in
> > and reconfigure the home page, setup trusted sites etc. IE 7 has
> > enhanced security features and will block many things unless you
> > explicitly say you want to go here or there. Go to tools, options and
> > check out the security tab. Good luck.

>
> It did take a long time to complete; I went to bed and when I got up, it was
> still "loading" so I turned it off and back on again. It did that again each
> time I turned my computer off for a couple days and then no longer worked.
> I'll try uninstalling if I can find the upgrade.


Okay, I tried to uninstall the upgrade but got a message that an error had
occurred and it could not be uninstalled (although I was given the option of
removing its name from the list...now what?

Christine
>
> Christine
> >
> >
> >

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Old 05-14-2007, 08:10 PM