Thanks for your help guys! Gistcheckin, what you suggested seems to make no
difference and Frank Saunders, I don't have the option to 'start with no add
ons'

"Frank Saunders, MS-MVP OE/WM" wrote:

> "sam_d" <sam_d@discussions.microsoft.com> wrote in message
> news:8A07AEE0-F7F3-4AED-9B65-80E6B5A48A5C@microsoft.com...
> > I've just bought a new laptop that came pre installed with Vista. From the
> > very start if I try to download anything, from a small word doc off of
> > hotmail to a large file I get the following message,
> >
> > Internet Explorer cannot download ''file name'' from '' website name''
> >
> > The connection with the server was reset
> >
> > I've got no idea what the problem is, but I thought it may be the wireless
> > router but the other laptop in our house that also has Vista doesn't have
> > the
> > problem and neither does our desktop that runs XP. Please help?
>
> What if you right click the IE icon on the desktop and choose Start Without
> Add-ons?
> Or go to Start | All Programs | Accessories | System Tools | Internet
> Explorer (No Add-ons).
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com
> Answer in newsgroup. Don't expect an answer to email.
>
>