"sam_d" <sam_d@discussions.microsoft.com> wrote in message
news:8A07AEE0-F7F3-4AED-9B65-80E6B5A48A5C@microsoft.com...
> I've just bought a new laptop that came pre installed with Vista. From the
> very start if I try to download anything, from a small word doc off of
> hotmail to a large file I get the following message,
>
> Internet Explorer cannot download ''file name'' from '' website name''
>
> The connection with the server was reset
>
> I've got no idea what the problem is, but I thought it may be the wireless
> router but the other laptop in our house that also has Vista doesn't have
> the
> problem and neither does our desktop that runs XP. Please help?

What if you right click the IE icon on the desktop and choose Start Without
Add-ons?
Or go to Start | All Programs | Accessories | System Tools | Internet
Explorer (No Add-ons).

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.