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Old 05-13-2007, 01:20 PM
paul
Newsgroup Contributor
 
Posts: n/a
Re: Unable to install driver for webcam

Hello Rick,

It looks like I will have to invest in a new webcam which is certified by
Vista, as Dave had to do, unless Philips decide to issue a Vista Driver in
the near future.

Many thanks for all the information you gave me.

Best regards.



"Rick Rogers" wrote:
[color=blue]
> Hi Paul,
>
> Basically, it means the XP driver isn't going to work. Vista is expecting a
> line that doesn't exist in the file.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> [url]http://mvp.support.microsoft.com/[/url]
> Windows help - [url]www.rickrogers.org[/url]
> My thoughts [url]http://rick-mvp.blogspot.com[/url]
>
> "paul" <paul@discussions.microsoft.com> wrote in message
> news:CC6AEEE9-12BC-46A5-A8EF-D738A7F32FF2@microsoft.com...[color=green]
> > Hello Rick,
> >
> > I did save the downloaded file (Drivers Windows XP) in a Folder on the
> > Desktop and extracted it in the same folder. Then I proceeded to Device
> > Manager - Unknown Device - Update Driver and browsed to the said Folder.
> > I
> > got a message saying "Windows was unable to install your unknown device.
> > Windows could not find driver software for your device. Contact the
> > manufacturer of the device".
> >
> > I don't know if this is relevant but, during the attempted installation, I
> > got these messages:
> > Error: String NOUSB string was not found in string table.
> > Information: No USB String.
> >
> > Thanks for your continued support.
> >
> >
> >
> > "Rick Rogers" wrote:
> >[color=darkred]
> >> Hi,
> >>
> >> Try forcing the XP driver file. If it was a package download, run it to
> >> create the temp folder that holds the extracted files. Open Device
> >> Manager,
> >> right click the webcam (or unknown device) and use update driver. Using
> >> the
> >> browse option, manually point it to the temp folder created bye the setup
> >> (may take a bit to find, helps to empty temp folders first). Then select
> >> it
> >> and try forcing it through.
> >>
> >> --
> >> Best of Luck,
> >>
> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> [url]http://mvp.support.microsoft.com/[/url]
> >> Windows help - [url]www.rickrogers.org[/url]
> >> My thoughts [url]http://rick-mvp.blogspot.com[/url]
> >>
> >> "paul" <paul@discussions.microsoft.com> wrote in message
> >> news:636DB8C1-9174-482D-8F3F-EFEEA3EE7711@microsoft.com...
> >> > Hi Rick,
> >> >
> >> > I did point out to Philips that I expected a company of their magnitude
> >> > to
> >> > be able to provide a driver for Vista but all they could come up with
> >> > so
> >> > far
> >> > has been an upgraded XP driver to be used as a "work around" to install
> >> > my
> >> > webcam on the Vista OS.
> >> >
> >> > Thanks for your interest in my case anyway.
> >> >
> >> >
> >> > "Rick Rogers" wrote:
> >> >
> >> >> Hi Paul,
> >> >>
> >> >> Philip's lists no Vista drivers for that model. What are they
> >> >> supplying
> >> >> you
> >> >> with? An XP one? That may or may not work, what they need to do is
> >> >> provide
> >> >> you with one for Vista. There is no "setting" preventing installation
> >> >> beyond
> >> >> the need for an appropriate driver file.
> >> >>
> >> >> --
> >> >> Best of Luck,
> >> >>
> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
> >> >> [url]http://mvp.support.microsoft.com/[/url]
> >> >> Windows help - [url]www.rickrogers.org[/url]
> >> >> My thoughts [url]http://rick-mvp.blogspot.com[/url]
> >> >>
> >> >> "paul" <paul@discussions.microsoft.com> wrote in message
> >> >> news:E892EF29-0928-4ACB-BD17-1DAB2F8C5029@microsoft.com...
> >> >> >I am trying to install the driver for my Philips Webcam TouCam II
> >> >> >PCVC
> >> >> >840K
> >> >> > on Microsoft Windows Vista Home Premium. The webcam works on Windows
> >> >> > XP
> >> >> > and
> >> >> > it is connected to my PC through a USB port.
> >> >> >
> >> >> > I downloaded the driver advised by Philips but, during installation,
> >> >> > Vista
> >> >> > says that Windows cannot find the driver software for my device.
> >> >> > Philips
> >> >> > say
> >> >> > that a setting in my Windows may be preventing the installation.
> >> >> >
> >> >> > Do I have to discard a webcam which I bought approx. 2 years ago for
> >> >> > about
> >> >> > 70 Pounds Sterling?
> >> >> >
> >> >> > Thanks for any help you can provide.
> >> >> >
> >> >> >
> >> >> >
> >> >> > "Dave" wrote:
> >> >> >
> >> >> >> I had to buy a new webcam that was Vista compatible, as my old one
> >> >> >> was
> >> >> >> not.
> >> >> >> Is yours compatible?
> >> >> >>
> >> >> >> If you tell us which webcam, and which software you are trying to
> >> >> >> install,
> >> >> >> maybe someone here can help.
> >> >> >>
> >> >> >> Also, did you install the software before plugging in the webcam,
> >> >> >> as
> >> >> >> instructed?
> >> >> >>
> >> >> >>
> >> >> >>
> >> >> >> "cheryl chong" <cheryl [email]chong@discussions.microsoft.com[/email]> wrote in
> >> >> >> message
> >> >> >> news:3D635AEC-9704-4757-8963-85EC233325FE@microsoft.com...
> >> >> >> > Hi there,
> >> >> >> >
> >> >> >> > I tried to install a webcam but it was unsuccessful and Vista
> >> >> >> > told
> >> >> >> > me
> >> >> >> > that
> >> >> >> > there was not enough storage to operate the installation. I have
> >> >> >> > currently
> >> >> >> > 254 Gb of free HDD space. I tried to search for the driver but
> >> >> >> > Vista
> >> >> >> > could
> >> >> >> > not locate it, i even tried using every USB port. I managed to
> >> >> >> > install
> >> >> >> > the
> >> >> >> > software required, but when i open the programme, it says that I
> >> >> >> > do
> >> >> >> > not
> >> >> >> > have
> >> >> >> > any video capture hardware. Vista has been giving more problems
> >> >> >> > than
> >> >> >> > this
> >> >> >> > alone.
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >>
> >>[/color][/color]
>
>[/color]
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Old 05-13-2007, 01:20 PM