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Old 05-13-2007, 09:30 AM
bdehning
Newsgroup Contributor
 
Posts: n/a
RE: Remote Assistance - XP Home taking control of Vista Home Premi

Pad,

Did you never get an nswer or solve your problem.

I want to do the same exact thing as you. It worked when I hd my dads
computer on my network but niot when I sent it to him.

Microsoft says that XP machine should not be able to assist Vista machine.
Someone even said there is a setting in Vista to allow all windows to provide
assistance.

I am confused and ultimately wonder is I need to upgarde to Vista to make
this work.

Do you have any more information to add to assist me and others?

--
Brian


"pad" wrote:
[color=blue]
> bump and subject should have read Remote Assistance, not Desktop.
>
> "pad" wrote:
>[color=green]
> > Can Vista Home Premium send out a Remote Assistance request to and XP Home
> > machine?
> >
> > My father bought a new computer with Vista. I have XP Home. I'd like to
> > take over his computer so he can see me set stuff up for him and solve some
> > issues he's having.
> >
> > Both of us have a DSL modem connected to a router, then to our computers.
> > He sent me a request by saving the file and sending it via email. I opened
> > it, typed in the correct password but it would not establish a connection. I
> > get the following error message:
> >
> > A Remote Assistance connection could not be established. You may want to
> > check for network issues or determine if the invitation expired or was
> > cancelled by the person who sent it.
> >
> > Is there something we are not doing right?[/color][/color]
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Old 05-13-2007, 09:30 AM