Go to Control Panel>Problem Reports and Solutions, Check for new solutions, then
View problem history. Right click on the problem and choose View problem
details. This might give you a clue as to what the problem is or click the Copy
to clipboard link in the lower left corner and post back here. The Bucket ID is
very important to tracking down the problem.



"msnews.microsoft.com" <joe@joe.com> wrote in message
news:uOL6VrNlHHA.3656@TK2MSFTNGP06.phx.gbl...[color=blue]
> Help!
>
> I am on Vista Ultimate and I keep a very clean machine. However, I can no
> loger view my documents...when I go to Start, Documents, I get:
>
> "Windows Explorer has stopped working." It will try to find a "solution" and
> then close the explorer window. I can't view Documents at all...I've tried
> right clicking on the Start Button and choosing explore and going that way but
> even when I go from C drive to Documents, it happens again...I opened up a
> command prompt and went into Documents and they are all there and safe but I
> cannot access them by going into the directory itself via Windows Explorer.
> Same goes for using Word...if I open Word and try to go to the directory,
> "Windows Explorer" will stop working. I am in urgent need of my documents
> directory.
> Check Suggestions?
>
> Thanks,
> Brian
>[/color]