Help!

I am on Vista Ultimate and I keep a very clean machine. However, I can no
loger view my documents...when I go to Start, Documents, I get:

"Windows Explorer has stopped working." It will try to find a "solution" and
then close the explorer window. I can't view Documents at all...I've tried
right clicking on the Start Button and choosing explore and going that way
but even when I go from C drive to Documents, it happens again...I opened up
a command prompt and went into Documents and they are all there and safe but
I cannot access them by going into the directory itself via Windows
Explorer. Same goes for using Word...if I open Word and try to go to the
directory, "Windows Explorer" will stop working. I am in urgent need of my
documents directory.

Suggestions?

Thanks,
Brian