ethernet controller driver, look for an updated one, most likely intel or
AMD
"Luke Bailey" <LukeBailey@discussions.microsoft.com> wrote in message
news:45BCEE09-D8FE-4AB0-8668-A52692E13A79@microsoft.com...[color=blue]
> Thanks a bunch to all who responded!
>
> Unfortunately, the laptop is 140 miles away from me so I can't post the
> blue
> screen message. I will try to do so next time I visit them. I installed
> Norton and the anti-spyware for them at my house when the purchased the
> laptop and we used for several days on my internet connection and
> everything
> worked fine. The problem started when they got their own DSL setup (as I
> mentioned earlier with a static IP which is not the norm nowadays). So I
> have a feeling it is not related to Norton or the Anti-Spyware. The only
> other thing installed on the laptop was Google Updater. No other older
> software was installed. The last time I visited, I uninstalled Google
> Updater and it seemed to correct the problem. I used the laptop for a
> couple
> of days without any Blue Screens. Now it seems the problem has
> re-appeared.
> Was just hoping there was some known issue out there with Vista.
>
> "Joe Guidera" wrote:
>[color=green]
>> Unfortunately, without seeing what the message is that is produced when
>> it
>> blue screens, we're all guessing at the cause.
>>
>> Joe
>>
>> "Luke Bailey" <LukeBailey@discussions.microsoft.com> wrote in message
>> news:C4218272-B3A6-4A91-B41E-149E5FEE9C11@microsoft.com...[color=darkred]
>> >I have a general question on VISTA. My parents recently bought a new
>> >laptop
>> > with Widnwos VISTA loaded. The computer worked fine, but recently has
>> > started blue-screening after it starts. I know this may be a shortage
>> > of
>> > information to help diagnose, but if anyone has thoughts, I would
>> > appreciate
>> > any ideas. Here's some additional info.
>> >
>> > Computer only blue-screens if they have an internet connection (wirless
>> > or
>> > LAN connection).
>> > There internet provider is a small local telephone company who set them
>> > up
>> > with a static IP.
>> > Only third-party software added was Norton AntiVirus and an
>> > Anti-Spyware
>> > program.[/color]
>>[/color][/color]