Unfortunately, without seeing what the message is that is produced when it
blue screens, we're all guessing at the cause.

Joe

"Luke Bailey" <LukeBailey@discussions.microsoft.com> wrote in message
news:C4218272-B3A6-4A91-B41E-149E5FEE9C11@microsoft.com...[color=blue]
>I have a general question on VISTA. My parents recently bought a new
>laptop
> with Widnwos VISTA loaded. The computer worked fine, but recently has
> started blue-screening after it starts. I know this may be a shortage of
> information to help diagnose, but if anyone has thoughts, I would
> appreciate
> any ideas. Here's some additional info.
>
> Computer only blue-screens if they have an internet connection (wirless or
> LAN connection).
> There internet provider is a small local telephone company who set them up
> with a static IP.
> Only third-party software added was Norton AntiVirus and an Anti-Spyware
> program.[/color]