Thread: BlueScreen
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Old 05-08-2007, 10:01 PM
Diamontina Cocktail
Newsgroup Contributor
 
Posts: n/a
Re: BlueScreen

2 possibilities:

1) Look at what programs she is using. If she is using anything different to
your logon that runs until the machine is shut down, try those 1 at a time.
Eg, forcibly shut down 1 program and shut down and if that doesn't work, try
another. The program(s) that are different to what you run in your logon may
be corrupted or some file they use is.

2) Your wife's logon is corrupted. Easily fixed. Delete it and then make up
a new one.



"Kue2" <h.j.kennedy@sympatico.ca> wrote in message
news:eNHTJrdkHHA.5048@TK2MSFTNGP04.phx.gbl...[color=blue]
> Ronnie:
> As far as I know this only happens when my wife tries to log off. It does
> not happen if I log off. It appears to happen only when she is logging
> off. I set the computer to not to re-boot on error. I may be able to get
> more info from the blue screen the next time it happens. It does not
> happen every time she logs off. Very strange. This error did not appear in
> any of the betas I ran,just in the RTM. I have not changed any hardware
> since running the betas.
> Any ideas ???
>
>
> "Ronnie Vernon MVP" <rv@invalid.org> wrote in message
> news:3DF4B6CE-7388-44B9-8D33-9DF34103259F@microsoft.com...[color=green]
>> Kue2
>>
>> You posted the information that is sent to Microsoft using the error
>> reporting service. This is useless here.
>>
>> You need to open the event viewer and locate the error message there.
>>
>> Click Start and type event viewer.exe and in the results, click the
>> Event Viewer.exe.
>>
>> In the left pane, expand the Windows Logs and click Applications. Look
>> for any error level messages that correspond to the time when the blue
>> screen error occured, in the right pane. When found, double click the
>> error message. In the dialog box, click the Copy Button on the lower
>> left. Paste the results back here in a reply.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "Kue2" <h.j.kennedy@sympatico.ca> wrote in message
>> news:%236wDXcakHHA.3264@TK2MSFTNGP04.phx.gbl...[color=darkred]
>>> Product
>>> Windows
>>>
>>> Problem
>>> Shut down unexpectedly
>>>
>>> Date
>>> 08/05/2007 10:55 AM
>>>
>>> Status
>>> Report Sent
>>>
>>> Problem signature
>>> Problem Event Name: BlueScreen
>>> OS Version: 6.0.6000.2.0.0.256.1
>>> Locale ID: 4105
>>>
>>> Files that help describe the problem (some files may no longer be
>>> available)
>>> Mini050807-01.dmp
>>> sysdata.xml
>>> Version.txt
>>>
>>> Extra information about the problem
>>> BCCode: 50
>>> BCP1: FFFFFFFFFFFFFFE0
>>> BCP2: 0000000000000000
>>> BCP3: FFFFF80001C59CCA
>>> BCP4: 0000000000000000
>>> OS Version: 6_0_6000
>>> Service Pack: 0_0
>>> Product: 256_1
>>> Server information: f5cb4a60-8abc-4e78-ad85-7e7e5a63a454
>>>
>>> Anyone got a clue to what is causing this blue screen from the above
>>> data????[/color]
>>[/color]
>[/color]

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Old 05-08-2007, 10:01 PM